Karma Careers

Responsibilities:

• Coordinate and maintain appointment schedules and calendar. Proactively take responsibility for calendar management utilizing good judgment and initiative.
• Provide personal support as needed, manage schedules to coincide with personal agendas and deliverables.
• Work on a variety of special projects as needed with multi-tasking as necessary. Ability to take initiative, use good judgment, understand deadlines, and carry multiple projects through to completion with an ability to work independently under general direction, prioritize work and ask for further clarification when necessary.
• Work with staff and company leadership team as well as area management to make certain their needs are addressed in a timely, professional manner.
• Provides complex screening, fielding, prioritizing of inbound communications via telephone, mail, and e-mail to resolve critical issues in a timely manner.
• Coordinate and maintain appointment schedules and calendar. Proactively take responsibility for calendar management utilizing good judgment and initiative.
• Provide personal support as needed, manage schedules to coincide with personal agendas and deliverables.
• Work on a variety of special projects as needed with multi-tasking as necessary. Ability to take initiative, use good judgment, understand deadlines, and carry multiple projects through to completion with an ability to work independently under general direction, prioritize work and ask for further clarification when necessary.
• Work with staff and company leadership team as well as area management to make certain their needs are addressed in a timely, professional manner.
• Provides complex screening, fielding, prioritizing of inbound communications via telephone, mail, and e-mail to resolve critical issues in a timely manner.
• Coordinate arrangements for internal/external meetings, conference calls; compile and disseminate materials for meetings and calls as required.
• Prepare and schedule activities such as travel arrangements, internal and external business meetings, client or third-party appointments, conferences, and general office events.

General Responsibilities:

• Manage all online activity in relation to traffic acquisition, sales, conversion, and a/b testing and reporting
• Develop and implement an E-commerce strategy in order to improve website performance
• Manage developers on a daily basis
• Oversee web site visual merchandizing
• Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition
• Lead redesigning/theming website initiative
• Manage all CRO activities
• Research market in order to discover new trends and technologies in order to improve website performance
• Analyze various data in order to deliver data-driven strategies in order to deliver top performance and achieve KPIs
• Manage and oversee website uploads and landing pages development based on content calendar
• Help drive the sales performance of the e-commerce platforms
• Executing Marketing strategies on-site
• Working to ensure good customer service and implementing necessary solutions as needed
• Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment
• Report on performance by
• weekly/monthly sales
• product sell-through
• promotion performance
• Shopping trends
• identifying product assortment gaps

Job responsibilities include:

• The primary contact for all aspects of the organization's website.
• Develops and maintains Internet and intranet portals, forms, and structures to meet the needs of the organization. Collaborates closely with developers, visual merchandise, head of products, copywriters, Organic Growth department, Database Manager, PR manager, HR manager, Operations Director, and other invested leadership staff.
• Develops, implements, and maintains e-commerce applications in conjunction with retail operations, sales, marketing, and other departments.
• Fosters consistent, creative, and unified web design across the organization's web properties.
• Collects and analyzes web analytics and similar data; identifies ways to improve SEO, time on site, web traffic, and CTR.
• Maintains and documents the ownership of the company's internet domains.
• Assists employees in using company websites by providing one-on-one support, user guides, and training sessions.
• Responsible for compliance with company policies, procedures, and ethical standards, software licenses, and applicable state and federal laws and regulations, including data security, privacy, and intellectual property laws.
• Ensures current knowledge of web design, web development, and technology best practices.
• Performs other related duties as assigned.