I am Creative - Carnelian Feng Shui Tree

Returns are accepted within 30 days of purchase with receipt.

 1.   Once your return is authorized, you'll receive step-by-step instructions and a free prepaid shipping label via email (if applicable).

   2.   Please allow 1-2 business days for your return to be authorized. Once approved, you will receive a pre-paid return shipping label delivered to your email address associated with the return

   3.   Please allow 1-3 business days to process your item upon arrival at our facility. For credit card refunds, please allow 10-15 days for the refund to be reflected on your account, excluding any shipping fees from your original order.

*Sale items do not qualify for returns.  

Read our full Return Policy HERE. 

All regular orders are processed within 1 - 2 business days. Please allow 1 - 3 weeks for pre-order items to be processed and ready for shipping.

Read our full Shipping Policy HERE. 

Because of the delicate nature of jewelry, any damage caused by wear and tear will not be replaced. Please follow the guidelines listed below to ensure your jewelry will not be damaged.

• Always remove your jewelry before swimming, showering, bathing, or cleaning with household chemicals, especially bleach or ammonia.
• Be sure to apply hairspray, creams, makeup, or fragrance prior to putting on your jewelry.
• Do not expose leather jewelry to water or any form of moisture, and always make sure your plated jewelry is dry prior to storing - moisture leads to natural tarnish.